The full loan balance will be due immediately.
If you are unable to make your scheduled monthly payments for any reason, contact Heartland ECSI at 1-888-549-3274 as soon as possible.
Delinquent tuition accounts for prior semesters are referred to Student Debt Management. This is in addition to the monthly 1% service and late payment charge subject to all past-due accounts. If your account is referred to a third-party agency, you must pay any collection costs and attorney fees allowed by the Uniform Consumer Credit Code.
Late Payment Charges: Past-due charges are assessed as once-per-term late charges, as well as monthly service charges on past-due balances. The late charge amount is based on the past-due balance. Please see the table below. The 1% service charge is 1% of the past-due balance and is assessed every month a balance remains outstanding.
Contact Student Debt Management at 303-315-1800 option 6 or collections@ucdenver.edu.
Balance Due | Late Charge |
---|---|
$1.00 - $99.99 | $5.00 |
$100.00 - $299.99 | $10.00 |
$300.00 - $499.99 | $20.00 |
$500.00 - $699.99 | $30.00 |
$700.00 - $899.99 | $40.00 |
$900.00 - and over | $50.00 |
Billing FAQ: I need to order a transcript, but I owe a past-due balance.
In compliance with Colorado House Bill 22-1049, you can complete a Transcript Hold Appeal Form to request CU Denver to review your circumstances for the release of your transcript.
Stops on Your Records/Registration
You will have a financial stop on your records if you owe the university an outstanding debt. The debt must be paid in full for the stop to be removed. Financial stops will hold transcripts, diplomas, registration, and drop/add. The debt could be due to outstanding tuition, fees, returned checks, short-term loans, or federal loans.
Current and former students can pay their bills online with a checking or savings account by logging in to your UCD Access student portal.
Delinquent Accounts
The university will refer accounts to contracted third-party collection agencies. Please, contact Student Debt Management to determine which agency is responsible for your account. If your account has been referred to a collection agency, the following actions will be taken:
1. No transcripts will be issued until the bill is paid in full
2. Service charges of 1% per month will continue to be assessed
3. Your account will be reported to the credit bureau
4. Your tax returns may be subject to offset to pay the debt
Payment Plans for Delinquent Accounts:
The University of Colorado Denver | Anschutz Medical campus has partnered with Flywire to make paying your past-due account easier. When an account is referred to the Student Debt Management area, a student now has the option of accepting one of our extended payment plans through our new student debt portal: https://ucdenver.myflywire.com/login
These payment plans are structured based on the amount outstanding and allow you to bypass speaking to one of our onsite collectors. Your payment plan will be available on our new student debt portal by the census date following the last
semester you attended. If you would like to contact our office to set up a payment plan early, please call 303-315-1800 and the office of the Bursar will get you to one of our plan specialists to assist you.
If none of the payment options on our new student debt portal work for you, we have account specialists who can speak to you about additional options. Once a payment plan is established, no additional interest or late charges will
be assessed on your student account.
Please note that there is a one-time $30.00 nonrefundable charge to establish all past-due payment plans through your: student debt portal. For a more detailed explanation of the terms of your payment plan, please click here.
Accessing your FLYWIRE account online:
Note: you can only access the "MyFLYWIRE" account if you work directly with the Student Debt Management office.
Questions?
Please call the Bursar's office at 303-315-1800 or email the Bursar's Office. They will direct you to the correct person to discuss your account.
Welcome to the University of Colorado Denver Entrance and Exit Counseling Sessions for the Federal Perkins program, Federal Health Profession Loan programs, and all Institutional Loan programs. A loan is a very significant responsibility to assume. Before accepting the loan, you are required to complete an entrance counseling session. When you graduate or drop below half-time, you are required to complete an exit counseling session. The loans processed by Student Debt Management are campus-based funds and do not include Stafford Loans, Direct Loans, or PLUS Loans.
A loan is money borrowed and you must repay your loans, even if you:
Defaulting on your student loan may result in:
You will need to click on the Entrance or Exit Counseling button to complete the appropriate counseling:
Loan consolidation enables a borrower with federal student loans from different lenders to obtain one loan with one interest rate and repayment schedule. Consolidation loans are intended for those who need greater repayment flexibility.
The following loan programs may be consolidated:
Advantages of Loan Consolidation:
Disadvantages of Loan Consolidation
Eligibility for Loan Consolidation
Please see more information on Federal Student Aid Loan Consolidation.
Cancellation for Years of Service
If the borrower is employed in one of the eligible areas, up to 100% of the loan may be canceled. Most loans are canceled incrementally:
If you have questions, contact Heartland ECSI at 1-888-549-3274.
If you default on your Federal Perkins Loan, you may rehabilitate your defaulted loan by:
The advantages of successful loan rehabilitation:
If you are interested in loan rehabilitation, please, contact Heartland ECSI at 1-888-549-3274.