Frequently Asked Questions (FAQ)

Students may check their up-to-date account balance by logging into UCDAccess and clicking on the "Financial Account" tile.

To view your account balance:

1. Log into UCDAccess
2. Click the "Financial Account" tile
3. Select the "Account Balance" tab
4. Click the "View Bills and Payment Options" button

You may pay online with an electric check or credit (a non-refundable 2.85% service fee applies to all credit/debit card payments), in-person at the Bursar's Office, or mail a check or money order payment to the address provided on the .PDF version of your E-bill.

Have your student authorize you as a payer via Nelnet on their account and send you the information you can use to pay their bill.

Visit the Nelnet website for more information on setting up an Authorized Payer:

FAQ - Authorized Payers

You may pay online with an electric check or credit (a nonrefundable 2.85% service fee applies to all credit/debit card payments), in-person at the Bursar's Office or mail a check or money order payment to the address provided on the .PDF version of your student's E-bill. ​​​​​​​

Bills are generally available to view online at least three weeks before each payment due date. Please refer to the Billing Calendar for specific dates.​

Bills are only available online.

CU Denver has implemented an official E-Bill (electronic billing) program. CU Denver does not mail paper billing statements to students, all registered students must access their student account bill through UCDAccess.

Students will receive an e-bill notification in their UCDenver.EDU email account each time an E-Bill has been posted. Students may authorize their parent(s) or other payers via Nelnet to view their bill and make online payments on their behalf. Once set up, the authorized payers will also receive an e-bill notification when their student's bill is available. CU Denver strongly suggests that your student set you up as an authorized payer.​​​​

Bills must be paid by the due date to avoid service charges even if you or the student does not receive the official E-Bill notification. Students can view their account balance online at any time via the UCDAccess student portal.​

Please refer to the Billing Calendar for each semester's due dates. ​

Yes, CU Denver offers a deferred payment plan for students. This plan allows students to pay their tuition and fee balance in four installments. Students may enroll in the payment plan online via UCDAccess. There is a $35.00 convenience fee for electing the deferred payment plan.​

Accounts with unpaid balances or that go into default as of the due dates for each semester will be subject to service charges and a financial stop. This will result in a student's inability to register for a future term, as well as withholding of a transcript and/or degree.​ Please, visit our Student Debt Management​ website for more detailed information. 

Tuition and fees are typically decided in July every year for the following academic terms Fall, Spring, and Summer.​​

Fees are allocated into three categories: Administrative Charges, Instructional Program, and Course Fees, Mandatory Student Fees. Each fee category does not apply to each student as they are assessed all appropriate fees based on the category determined by their enrollment. 

Administrative charges are applied to accounts for items such as course drop after census, returned checks, and deferred payment plans. Instructional program and course fees are applied to accounts depending on the student's enrollment. These fees are assessed per credit hour or as a flat rate per term. Mandatory Student Fees are assessed to all students enrolled in on-campus courses.

Please, refer to our Fee Matrix and Tuition and Fees pages for further information. ​​​​

The College Opportunity Fund (COF) is a state voucher that helps families offset rising higher education costs. All Colorado residents and undergraduate students are eligible. Students must apply once at the College Opportunity Fund website, and authorize each semester during registration. The COF credit will appear on the billing statement.

For more information, visit the University of Colorado Denver COF FAQ page.

CU Denver encourages all students to sign up for direct deposit, which is the most efficient and quickest method for refunds. This will allow your student’s refund to be electronically deposited into any domestic bank account.

For Student, How to Sign Up for Direct Deposit of Refunds:

1. Log into UCDAccess
2. Select the "Financial Account" tile
3. Click on the "Direct Deposit Student Refunds" tab
4. Follow the instructions and fill out the account information

If your student elects not to sign up for Direct Deposit, their refund will be mailed to them via a paper check.​​

The refund process for direct deposit can take approximately 3 to 5 business days from when a credit balance is created on the student's account. Paper check refunds are processed on Tuesdays and Thursdays and mailed to the mailing address in the UCDAccess Portal.  ​​

During the application and acceptance process, parents are given a “Parent PLUS Loan Request and Authorization Form” which allows them to select how the university processes any potential PLUS loan refunds. If the parent chooses to allow the refund to be issued to their student, refund will be treated much like any other student account refund. If the parent elects to personally receive the refund, a refund check will be generated and mailed to the parent’s address.​​

​The Bursar's Office - Third-Party Billing handles the invoicing of external organizations that require an official school invoice for tuition and fees. The detailed billing process can be viewed on the Third-Party webpage.

If you are unsure whether your payment is a third-party billing relationship or scholarship, please, contact Third-Party Billing via email at: ThirdPartyBilling@ucdenver.edu​​.

In compliance with Colorado House Bill 22-1049, you can complete a Transcript Hold Appeal Form to request CU Denver to review your circumstances for the release of your transcript.