Alert: The Plaza Building will remain closed through Jan. 20, 2025.

Learn More

Focus on Your Work Without Disruptions

Desktop Support & Services

Our team is dedicated to providing high-quality technical assistance and solutions to support your technology needs. We ensure that your devices and software are optimized for productivity, allowing you to focus on your work without disruptions.

What We Provide

The Desktop Support Services team is your first point of contact for technical assistance, offering comprehensive support for computers, software, and peripherals. Whether you need help setting up a new device, troubleshooting a software issue, or getting access to secure services, we are here to assist. Our mission is to deliver efficient, reliable, and professional service tailored to meet the needs of our faculty and staff and executive offices.

Key Services

Desktop and Laptop Imaging and Configurations

Category: Desktop Support Audience: Faculty Staff Cost: Free
Preparing and configuring desktops and laptops with the necessary software, security settings, and user preferences for a smooth setup experience.

Desktop and Laptop Purchasing Assistance

Category: Desktop Support Audience: Faculty Staff Cost: Free
Offering expert guidance and support for selecting and purchasing desktops and laptops that meet departmental needs and comply with institutional standards.

Software Installation and Support

Category: Desktop Support Audience: Faculty Staff Cost: Free
Installing, configuring, and supporting software applications to help users perform their job functions efficiently. This includes updates, patches, and troubleshooting.

Executive Computer Support (e.g., Chancellor’s Office)

Category: Desktop Support Audience: Faculty Staff Cost: Free
Providing dedicated, high-priority support for executive-level staff, ensuring seamless technology experiences for leadership and key stakeholders.

Printers and Peripheral Support

Category: Desktop Support Audience: Faculty Staff Cost: Free
Setting up, maintaining, and troubleshooting printers, scanners, and other peripheral devices to ensure smooth operation and connectivity.

Troubleshooting (Hardware/Software)

Category: Desktop Support Audience: Faculty Staff Cost: Free
Diagnosing and resolving a wide range of hardware and software issues, from performance problems to connectivity challenges.

Get started with request

Submit a Support Ticket



Or contact the OIT Service Desk at the following:

We strive to respond promptly and resolve your issues as efficiently as possible.

Need Help?

Phone Icon

Phone Support

303-724-4357

 

self service logo

Self-Service Portal

Submit a Support Ticket

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204


303-724-4357

CMS Login