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Content Type Items Are Not Selectable When Editing a Page

The problem


 

Logged-in pencil iconIn Sitefinity, content types with a parent-child structure may not be selectable when editing a page. These content types include Enhanced Cards, FAQ, Newsroom & Articles, and others. When editing the items that you want to show up, the items will not show up if they were previously selected, and when searching for new ones they appear to not exist. This issue is more likely to occur when the items in question haven't been published for several years.

Screenshot of enhanced card deck with 3 cards that haven't been published for several years.In this screenshot you can see we have an example enhanced card deck with 3 cards that haven't been published in several years.


The designer view of the enhanced card has no selection

When trying to edit the cards to change the selection, the current selection is empty even though the page is showing these three cards already.

 

Screenshot of all available cards which is missing the ones we want to select.

Even clicking the 'Select' button from the previous screenshot does not show the cards that exist.

The Workaround 

 


 

The content type items that you are trying to show, whether it is the parent (an enhanced card deck) or a child (an enhanced card), you must re-publish the item in order for it to show.

Screenshot of backend with red boxes highlighting the checkboxes, bulk actions button, and publish button.First select all of the items that are not selectable. A 'Bulk actions' button will appear at the top. If you only select one item, this will be called 'Actions'. Click that and for multiple items click 'Publish'. For a single item you will need to click 'Unpublish' and then 'Publish'.

 

Screenshot of the result of republishing the enhanced cards with the green success message highlighted along with the last modification date being today.After re-publishing the items the last modified date should be 'Today' and there will be a green success message stating how many items were published.

 

Screenshot of the enhanced cards now appearing in the designer view after re-publishing.

If you had previously selected these items, they should now be visible when editing the widget.

 

After re-publishing, the cards show up in the list of all cards.

If you click the 'Change' button to see the full list of available cards, those that were previously not shown are available to be added/removed from the selection.

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