Process Documents

Website goals

Answer these questions to start uncovering your website goals

• Think about your site users. What are they trying to accomplish when they are using your website? Be specific, list the top 3 things users are trying to do.
• What are your organization’s top 3 goals for this site?
  

Audiences

Answer these questions to start identifying your primary audiences

• Think about who will visit your website and identify 2 main user groups (you can add a third if needed). Please differentiate between primary and secondary users. For example, the main user group might be Students, followed by a secondary Faculty user.
• What issues have users reported when using your website? List anything they have had a hard time finding, if they’ve reported being confused by a certain page, etc.

Feature requests

Consider the following when requesting a new feature:

• Take a look at the Sitefinity features on @Web - we may have everything you need!
• Be as descriptive as possible
• Provide examples from other websites