If you believe your account has been compromised, the Security and Compliance team is available to assist. There will be an investigation into the compromised account and a process for mitigating future risk. Stop all actions and do not turn off the computer. Contact the Service Desk and report the incident.

The OIT Service Desk provides onsite services to CU Denver faculty and staff including warranty and out-of-warranty support, systems set-up and repair, software installation, hardware upgrade and installation assistance. Our technicians also assist customers with data transfer from their old computer to their new computer upon new equipment installation.

Copilot for Microsoft 365 is a powerful AI assistant that helps you write better documents, emails, presentations, and more. This powerful AI tool can suggest content, grammar, tone and style improvements based on your context and preferences. Copilot for Microsoft 365 works with Microsoft Word, Excel, Outlook, PowerPoint, OneNote and Teams.

Coursera offers online courses and specializations taught by faculty across the CU system and is available at no cost to all faculty, staff and students. Courses are online and self-paced, so you can learn anywhere, anytime.

A payment card is any type of credit, debit or prepaid card used in a financial transaction. Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is required of all university departments that accept payment cards for financial transactions. Any third-party vendor engaged by University Merchants to process payment card transactions on their behalf, or who is engaged in payment card financial services on our campus, must also comply with the PCI DSS.

The CU Anschutz classroom computer support team provides computer hardware, software and technical expertise required for student courses and computer training labs, as well as computer support for departmental events and the fulfillment of their respective missions.

CU Denver has computer labs available for currently enrolled students. Desktop PC and Mac computers are available for use as well as printing, copying, scanning, and study spaces.

CU Online Open is Canvas but used for non-matriculated users and continuing education students to participate in university sponsored online courses or trainings.

Data access requests can be made with appropriate permissions from data owners and initiated by the supervisor of the person in question, or by the department administrator.

A file or data integration for the use and delivery of user data managed or generated through OIT, including information obtained from the HCM and Campus Solution systems, can be requested by completing a data integration request. All data integration requests require the explicit approval of the relevant Data Owners.

Preparing and configuring desktops and laptops with the necessary software, security settings, and user preferences for a smooth setup experience.

Offering expert guidance and support for selecting and purchasing desktops and laptops that meet departmental needs and comply with institutional standards.

The Interactive Media and Digital Signage Program is a comprehensive service that leverages digital technology to deliver engaging and dynamic content to targeted audiences on campus.

The OIT digital team is available to assist with: wayfinding and maps, department and campus event information, and room scheduling information signs.Digital signage displays across the Denver campus display important announcements, event information, and campus updates. The Denver OIT AV team is here to help bridge the gap by providing initial support and directing you to the correct Digital Signage team for specific assistance.

If your name has changed, you would like to go by a middle name or abbreviated version of your name, or you would like to request a change to your email address, OIT can assist you with updating your directory listing and user account.

Docusign is currently available to CU Anschutz Medical Campus researchers, faculty and staff. This HIPAA-compliant web-based application is a fast, secure way to create, sign and send documents from any device. Beginning in mid-November 2024, multi-factor authentication (MFA) with Duo will be required to log in to Docusign.

The eComm license includes Salesforce, Marketing Cloud and Cvent. It enables users to create and send personalized promotional and transactional email messages using contact data of our constituents. Cvent, an event registration and management tool, is also included in the package. The university will centrally fund one eComm license for each school, college and university-approved administrative units.

When visiting other university campuses, faculty, staff and students can log into Eduroam, a secure wireless network service.

A Shared Mailbox allows multiple users to read and send email messages from a common account. It also includes a shared calendar, enabling users to schedule and view events like vacation time collectively.

EndNote is the industry standard software tool for publishing and managing bibliographies, citations and references. It is available for university students, faculty and staff at no cost.