Password / Passphrase Checklists
The following are guidelines to help you reset your password / passphrase depending on the role you have at the university and whether you are on-campus or working remotely.
Remote faculty or staff on a university-owned computer
Before You Reset
- Verify your Multi-factor authentication (MFA) with Duo is registered and active. Visit the MFA with Duo webpage if you need additional assistance.
- Connect to VPN. Visit the VPN webpage if you need additional assistance.
Reset Your Password/Passphrase
- Follow the passphrase reset process on the Change Password webpage.
- Note: Only reset your password once you verify MFA with Duo and are connected to the university VPN.
After You Reset – Sync Your Devices and Applications
- For University-Owned Windows Computers (Mac users skip this step):
- Press Ctrl+Alt+Del
- Click “Lock”
- Log in with your new password
- Check and update if prompted:
- Microsoft Outlook and Teams
- Network drives (G drive, H drive, etc.)
- Wi-Fi
- Personal Phones or Tablets:
- Log out of your university mail and log back in with new passphrase
- Forget your university Wi-Fi connections and re-connect next time you’re on campus
Still Need Help?
- Call OIT Service Desk at 303.724.4357 (x4-HELP from campus).
On-campus faculty or staff with a university-owned computer
Before You Reset
- Verify your Multi-factor authentication (MFA) with Duo is registered and active. Visit the MFA with Duo webpage if you need additional assistance.
- Connect to secure CU Wi-Fi or ensure your computer is plugged into an active network jack. Visit the Wireless Network and Connectivity webpage if you need additional assistance.
Reset Your Password/Passphrase
- Follow the passphrase reset process on the Change Password webpage.
- Note: Only reset your password once you verify MFA with Duo and are connected to the university VPN.
After You Reset – Sync Your Devices and Applications
- For University-Owned Windows Computers (Mac users skip this step):
- Press Ctrl+Alt+Del
- Click “Lock”
- Log in with your new password
- Check and update if prompted:
- Microsoft Outlook and Teams
- Network drives (G drive, H drive, etc.)
- University Wi-Fi
- Personal Phones or Tablets:
- Log out of your university mail and log back in with new passphrase
- Forget your university Wi-Fi connections and re-connect
Still Need Help?
- Call OIT Service Desk at 303.724.4357 (x4-HELP from campus).
Students, affiliates and POIs on a non-university-owned computer
Before You Reset
- Verify your Multi-factor authentication (MFA) with Duo is registered and active. Visit the MFA with Duo webpage if you need additional assistance.
Reset Your Password/Passphrase
- Follow the passphrase reset process on the Change Password webpage.
- Note: Only reset your password once you verify MFA with Duo and are connected to the university VPN.
After You Reset – Sync Your Devices and Applications
- Check the following apps to be sure they sync with your new password and update each if prompted:
- Microsoft Outlook and Teams
- VPN (if off campus)
- University Wi-Fi (if on campus)
- Personal Phones or Tablets:
- Log out of your university mail and log back in with new passphrase
- Forget your university Wi-Fi connections and re-connect when on campus
Still Need Help?
- Call OIT Service Desk at 303.724.4357 (x4-HELP from campus).