Program Manager
Career Family: Facilities Professional Level: Program Manager
Career Family Job Summary: Jobs in this career family provide professional management of operation, maintenance and renovation of University buildings and equipment. Functions include fire protection; physical plant operations; power systems and utilities management; custodial, skilled trades, grounds and waste management; and materials management including property, mailing, inventory and distribution services.
Professional Level Job Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
- Bachelor's degree or technical school degree
- Three (3) years of related professional experience in Facilities/Building Operations, Maintenance, Multifamily Unit, or additional field trades such as electrical, carpentry, plumbing, HVAC, painting, etc.
- Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
- Master's or terminal degree in a related field. Additional field related bonds, licensures, or certifications such as APPA Certified Education Professional, APPA Sustainability Facility Professional, USGBC LEED Certification
- Four (4) years of related professional experience in Facilities/Building Operations, Maintenance, Multifamily Unit, or additional field trades such as electrical, carpentry, plumbing, HVAC, painting, etc.
- Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
- Knowledge of construction and maintenance management methods and practices related to an academic health and research facility.
- Ability to administer, effectively plan, organize, budget and direct Facilities Maintenance or warranties and renovation activities.
- Ability to develop and implementation continuous process improvements efforts for equipment maintenance and efficient operations.
- Ability to utilize a computer to maintain and track maintenance & repair orders including schedules, budgets and allocation of personnel and other resources.
- Ability to communicate effectively, both orally and in writing including the use of electronic mail, and ability to prepare and present proposals for Facilities Management.
- Ability to establish and maintain effective working relationships with associates, staff members, faculty, and with personnel of external agencies. Must possess excellent customer service skills.
- Ability to provide and/or coordinate staff training and professional development. Hire, train, mentor, coach, and conduct personnel evaluations; mediate conflict resolution and implement performance awards and disciplinary actions as required.
- Ability to write, negotiate and manage services contracts.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than (1) 1.0 FTE. If the position has supervision exceeding (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
Salary: Grade 7
FLSA Status: Exempt or Non-Exempt