Software, Support and Services

Tools and Services

Browse all OIT tools and services or search for a specific tool or service using the search box or filters.

These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.

Multi-Factor Authentication (MFA) with Duo

Category: IT Security Remote Access Software Audience: Faculty Researchers Staff Students
Staff, faculty and students are required to enroll a device in multi-factor authentication (MFA) with Duo to help strengthen security by providing two proofs of your identity.
Register for MFA with Duo

Welcome to Duo

Multi-factor authentication (MFA) with Duo must be used with:  
  • VPN - GlobalProtect is the university's virtual private network (VPN)
  • VDI - VMWare Horizon allows employees access to university resources through a remote desktop
  • Microsoft 365 applications including Outlook for university email whether you are off-campus or on-campus
  • Employee and student portals at my.cu.edu

Install and Register for Duo

  • Download the Duo app on your preferred mobile device. OIT highly recommends doing this on your smartphone.
  • Register for Duo from your laptop or desktop computer.
    • In your browser, type in: https://myaccount.ucdenver.edu/cusecure and click enter.
    • Remove your university email address and type in your user name.  
    • Be sure to log in using your university username (not your email address) and your password.
    • The Duo Authentication “Start setup” message will appear. If you're already registered for Duo, you'll receive a ready to start using CU Secure message.

    CU Secure ready to start message

    • Troubleshooting: If you have an issue accessing the https://myaccount.ucdenver.edu/cusecure link, clear your browser data, then close your browser and reopen a new session. You must enter your user name (generally your last name and first initial or a combination of your last and first name). If you are still experiencing issues, please contact the Service Desk. 

Training Resources

Getting Started

Frequently Asked Questions

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